Developing Relationships Isn’t New
Okay, you need to know up front that my hair is graying and I am a Baby Boomer – on the tail end of the demographic swath, but a Boomer all the same. I tell you this because I am going to complain...
View ArticleBuilding Physician Relationships: A Long Term Process that Takes Planning and...
It is not always easy to keep the communication flow going without a specific reason or follow-up when you are focusing predominately on building the physician relationship. Keep the focus on your...
View ArticlePhysicians Relations Tracking: Using Technology to Support Your Strategy...
You have made a guiding plan and your assessment team has been selected. Take one more preparatory step that will help you move deftly into the selection and execution phase of your physician tracking...
View ArticleAs a Specialist, Who Is Your Customer?
Health care is a unique industry for many reasons. One interesting element in health care is just who is the customer? The answer to that question resides in the actual perspective. For most primary...
View ArticleSome Health Care Social Media Examples (hospitals)
In my last post, thanks to the Pew Survey Data, we know that many people are on-line and engaging in a variety of activities. Some of the activities include simple searches and project/service...
View ArticleThe ABCs of Referral Development
Whether you are a new physician, starting a new practice or a seasoned provider looking to augment your patient base, developing and sustaining relationships is an art form that can only help you. Just...
View ArticleFive Steps Toward Relationship Value
“Success will hinge on squeezing the most value out of new and current relationships, impending health reform and regulatory changes, and consumer demands.” Top 10 Health Industry Issues for 2010,...
View ArticleCreating Relationship Value through the Patient Experience (Part 3 of 5)
How high have you set the bar of satisfaction for the patient experience? Here are what some other healthcare organizations are saying on their websites, this January (2010) about their view of the...
View ArticleHow well do you employ technology to assist in developing your consumer...
For many medical practices and hospital departments, technology can sometimes be a frustration and trying to tame it is often left to the IT workers. But don’t let prior experiences or...
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